Human Relations in Business

Lecture:

HUMAN RELATIONS IN BUSINESS

Assoc. Prof. Dr. Petya Dankova

Course Schedules (Block-Course)

Mo, 07.11.16 (12-18 Uhr), Wilhelmstr. 26, Raum 01014

Di, 08.11.16 (16-20 Uhr, Breisacher Tor, Raum 204

Mi, 09.11.16 (12-16 Uhr), Bismarckallee 22, Raum 1

Mi, 09.11.16 (16.30-20.00 Uhr), Raum 01042, Alte Uni

Do, 10.11.16 (16-20 Uhr), HS 1142 KG I

Fr, 11.11.16 (10-16 Uhr), HS 1036 KG I

Modules and Credits

M.Sc. VWL (PO 2011): Betriebswirtschaftslehre.

M.Sc. VWL (PO 2014): Labor, Human Resource Management and Organization.

M.Sc. BWL: Allgemeine Betriebswirtschaftslehre.

M.Sc. Economics: Economics and Politics.

4 ECTS Points, written exam at the end of the course. Active participation and discussion is required.

Outline and Introductory References

           I.            Introduction

        II.            Understanding Yourself and Others: Factors Influencing Behavior

1.      Predisposing Factors

2.      Situational Factorsa

3.      Reasoning process

     III.            Individual Differences, Personality and Self

1.      Personality Type Theories. Measuring Personality

2.      Organizationally Relevant Personality Traits

     IV.            Understanding the World Around Us: Perception & Attribution

1.      The Perception Process. Factors Influencing Perception.

2.      Common Perceptual Distortions

3.      Attribution Defined. Attribution Errors

        V.            Understanding Interpersonal and Organizational Communications

1.      The Communication Process

2.      Communication Filters

3.      How to Improve Personal Communication

     VI.            Managing Stress

1.      The Nature of Stress

2.      Predisposition to Stress. Consequences of Stress

3.      Coping with Stress

   VII.            Managing Time

1.      Time Management vs. Behavior Management

2.      Identifying Time Wasters

3.      Time Management Strategies

VIII.            Personal Strategies for Improving Human Relations